How can we help?
Everything you need to get the most out of RecensioAI, onboarding, features and best practices.
How everything works, in one video
We walk through the whole app together: replying to reviews with AI, asking customers for reviews, your review link, private feedback and your numbers.
Open the article with topicsQuick start
AI Agent, auto-reply to reviews
Set tone, length and signature. Turn on auto-publish so reviews get a reply within minutes.
Send review requests
Send invitations by email, SMS, or QR, one by one or in bulk via Excel.
Smart Review Link, set up & brand
Your public link with star filter, your logo and a QR code for counter or table.
Integrations, connected platforms
Manage which review platforms are connected and which one is your primary.
Getting started
Onboarding, integrations and your first review link.
Connect your Google Business Profile to RecensioAI (video, 2 min)
How to connect your Google Business Profile to RecensioAI. Connect once, then your reviews come in automatically.
Full app walkthrough: how everything works (video)
One video showing how to use RecensioAI: replying to reviews with AI, asking customers for reviews, your review link, private feedback, competitors and more.
Onboarding, go live in 5 steps
The guided setup connects your Google Business Profile, creates your review link and sets your growth goal.
Reviews
Collect, respond to and share reviews.
Reply to reviews with AI
Open a review, generate an AI reply and post it straight to Google.
AI Agent, auto-reply to reviews
Set tone, length and signature. Turn on auto-publish so reviews get a reply within minutes.
Private Feedback, a direct line alongside Google
Customers choose themselves: leave a public Google review or send you private feedback. No star-filter, no hidden routing, 100% Google-compliant.
Marketing
Widgets, Google Posts and social campaigns.
Google Ads packages: local search ads we run for you
What the packages cost, what we do, what we need from you and how to stop.
Auto-share your best reviews to Google, Facebook & Instagram
New 5-star reviews become a branded visual and go out automatically to Google Posts, Facebook and Instagram Stories.
Social Posts - Google, Instagram & Facebook with AI
Generate posts or let AI auto-share your best reviews across your social channels.
Analytics
Sentiment, KPIs and competitor tracking.
What is the RecensioAI Score?
One number from 0 to 100 that shows how findable and trusted your business profile looks. Here is how it works.
How the RecensioAI Score is calculated
The full calculation: five parts, fixed weights and every check we run.
How to raise your RecensioAI Score
The actions that pay off most, from many points to few.
Management
Locations, team, billing and automation.
Profile Guard: professional protection for your Google Business Profile
How Profile Guard watches eight critical profile fields around the clock and restores unwanted changes where Google permits.
SMS requests: budget, quiet hours and opt-out
How SMS top-ups work and how RecensioAI handles consent, quiet hours and STOP replies automatically.
Manage locations (multi-location)
Add branches, switch between locations and see a portfolio overview.
Which languages does RecensioAI support?
Your dashboard runs in 12 languages, your customers see the review page in 15 languages (auto-detected), and our support is in English and Dutch.
Dashboard (app)
12 languages
Your full workspace, reviews, requests, analytics and settings.
- EN
- NL
- DE
- FR
- ES
- IT
- PT
- PL
- SV
- DA
- FI
- NO
Review link & review requests
15 languages
What your customers see: review page, kiosk, Wi-Fi screen and email/SMS requests.
- NL
- EN
- FR
- DE
- ES
- IT
- PT
- PL
- SV
- DA
- FI
- NO
- MS
- AR
- ZH
Support & website
2 languages
Our website, knowledge base and human support: English and Dutch.
- EN
- NL
The review page, kiosk and Wi-Fi flow auto-detect the language of your customer's device. Our marketing website stays in English and Dutch.
Couldn't find what you were looking for?
Our team responds within one business day. Send us a message or give us a call.
Connect your POS, booking or CRM
Guides for every integration live in the knowledge base, most take under 5 minutes and one webhook URL.
early accessearly access