Review management software for medspas
Turn results into 5-star reviews. Automatically request reviews after every treatment, reply instantly in your tone, and dominate local search results.
No credit card · set up in < 15 min · boost your reputation
Reputation check
See how your medspa ranks nearby
Type your clinic's name and see who your top competitors are, how many reviews you need to rise, and if you're in the Google Maps top 3.
Try adding the city to your search.
We'll also send the results to your inbox.
Free · see instantly who's above you — results also sent to your inbox.
Try the app on a real restaurant dashboard
This is Osteria Nostra: a fully loaded demo workspace. Reply to reviews, watch competitors, set goals — exactly like your own account.
Competitor radar
Watch your neighbors
Know exactly when another clinic nearby is collecting more reviews than you. Get an alert before they overtake you in Google Maps.
Overtake radar
Example neighbourhood · 6-month projection
- 1
medspa down the street
4.7★ · 412 reviews · +26/mo
Overtakes you in 1 mo - 2
New spot nearby
4.8★ · 188 reviews · +44/mo
Overtakes you in 1 mo - 3
medspa on the corner
4.6★ · 338 reviews · +31/mo
Overtakes you in 1 mo - 4
Your medspa
4.5★ · 296 reviews · +4/mo
You — 4 reviews/month
How it works: every week we read the rating and the review pace of the medspas around you, then project it forward. The moment someone is on course to pass you, you get an alert with how many reviews per week you need to stay ahead.
The process
Reviews on autopilot
From appointment to 5-star review: we automate the entire process so you can focus on your clients.
The engine turns
24/7, even during the rush
Every step feeds the next one. All you do is look at what comes out.
The right moment
Ask when they're most satisfied
Timing is everything in aesthetic treatments. We send the request when the client sees the result.
The first impression
Set the stage for a 5-star review from the moment the client walks in.
Instant result
Ask for feedback the moment the client admires the result in the mirror.
Long-term relationship
Send a personal thank you and ask for a review while the experience is still fresh.
Live
A review lands. Watch the reply type itself out.
No queue, no catching up later. Within seconds there's a reply that reads like you wrote it.
SophieNew review · just landedFantastic experience with the filler treatment. The doctor really took the time and the result is very natural!
The keywords aren't there by accident
We strategically place keywords in every reply — your dishes, your cuisine, your city. Google reads those replies too, so the more relevant words live on your profile, the more often you surface when someone searches for them. Always written naturally, never stuffed.
AI Replies
Always reply in the right tone
Aesthetic care requires an empathetic yet professional tone. Our AI writes replies that match your clinic.
Fantastic experience with the filler treatment. The doctor really took the time and the result is very natural!
Reply in your tone of voice
Posted automatically or sent for approval first
Thanks for your kind words, Sophie! We're glad you're happy with the result. See you next time!
A happy client is your best marketer
A 5-star review is a gift — but only if you reply. A short, specific thank-you invites the client back. And someone who returns leaves more reviews and tells their friends.
Replies in the guest's language:
NLENDEFRITES+6Sentiment analysis
Understand what your clients really think
Discover which treatments are most popular and which specialists get the best reviews.
Sentiment · last 90 days
+9 vs last quarter
Example view based on a restaurant profile. Your own dashboard shows your real reviews.
What guests talk about
"The handmade pasta is genuinely what sets them apart from other Italians here."
Staff mentioned by name
Guests name your people. We count those mentions so you know who makes the evening — and where someone needs support.
Sofia
specialist
34 mentions · 33 positive · 1 negative
"Sofia still remembered us from last month — that feels special."
Share this with your team
Marco
aesthetician
21 mentions · 20 positive · 1 negative
"Chef Marco came by the table to ask how it was. Class."
Share this with your team
Luca
doctor
12 mentions · 4 positive · 8 negative
"Our server seemed rushed and forgot our drinks twice."
Coaching needed here
We only show names guests write in their own review, always with the review attached. Nothing is invented or interpreted without a source.
What will move the needle most
Ranked by expected impact on your rating
- Big impactOne shift to change
Add one cook on Tuesday and Wednesday evenings
34 of the 43 waiting-time complaints come from Tuesday and Wednesday. This theme costs you an average of 1.4 stars in every review that mentions it.
- Big impactOne conversation
Coach the evening service on table rhythm
8 of the 12 mentions of Luca are negative, all after 8pm. Sofia scores 33 out of 34 positive in the same shift — the pattern sits in the shift, not in the restaurant.
- Quick winMenu tweak
Move the handmade pasta to the top of the menu
92% of all kitchen mentions are positive, and the pasta gets named most often. That's your strongest story — let guests see it first.
That's the difference between reading reviews and using them: you don't get a pile of opinions, you get three things you can change on Monday.
Feedback filter
Resolve issues privately
Give unhappy clients a discreet way to share their story, so you can fix it before it hits Google.
What the guest sees
Thanks for being honest
Would you tell us what could have been better? This goes straight to the owner and is not published online.
We follow Google's guidelines: anyone can always leave a public review. We simply also offer the guest a private route.
What you see
Fantastic experience with the filler treatment. The doctor really took the time and the result is very natural!
Suggested reply
Thanks for your kind words, Sophie! We're glad you're happy with the result. See you next time!
- You hear it within minutes, not next week on Google.
- You get the chance to win the guest back — with an invitation or a conversation.
- Patterns become visible: waits on Tuesdays, one dish, one shift.
Your client sees the question in their own language
An Italian client, two German clients and an American family on the same evening. The review page reads the language of their phone and shows up right — you choose nothing, and nobody drops off because they don't understand the question.
- Detected automatically — no language picker, no extra step.
- Private feedback and the thank-you email follow that same language.
- The reply to their review is written back in that same language.
Also Portuguese, Polish, Swedish, Danish, Finnish, Norwegian, Malay, Arabic and Chinese.
Osteria Nostra
4.8·612 reviews
How was your experience at Osteria Nostra?
Share your experience publicly
Post a public review on Google — it takes less than a minute.
We'll only use this to keep you in the loop.
Or leave a review on
Send feedback privately
Prefer to share directly with the business? Your message goes straight to the owner.
Send private feedbackReview to Lead
From reviewer to regular client
Collect email addresses and send targeted follow-ups to keep clients coming back for their next treatment.
Osteria Nostra
to marieke@example.com
Truffle night — 14 November, 18 seats
Our regulars get first pick
Hi Marieke,
You left us 5 stars in September — so you hear this first. On 14 November we're doing a truffle night: four courses, small tables, and our chef talking you through every plate.
18 seats. Regulars get to book 48 hours early.
Guests who left 4–5 stars in the last 6 months
The segment is built automatically from your reviews and guest contacts.
A client who writes a review just handed you their email address and their opinion. That's the warmest list you own — warmer than any ad audience. We keep those contacts tidy; you email them when you actually have something to say.
Social Proof
Share your successes automatically
Turn your best Google reviews instantly into beautiful social media posts for Instagram and Facebook.
Your best review this week is your best ad
Five-star reviews are turned into a post for Google, Instagram and Facebook automatically — in your colours, with your logo and your typeface. No designer, no Canva, no evening lost.
- You choose: post automatically or approve first.
- Only reviews from the star rating you set.
- Google Post, Instagram and Facebook in one go.
Swipe for Instagram and Facebook →
Updates as you type. Reviewer name, review and reply come from the actual review when posted.
AI Visibility
Ensure AI assistants recommend you
Google Gemini and ChatGPT base their advice on your reviews. We make sure they say the right things about you.
Get found inside AI answers
4 engines · checked weekly
What clients type in
- "Where can I get good Italian food near me tonight?"
- "Nice medspa for a dinner with 8 people?"
- "Best terrace with a kid-friendly kitchen around here?"
What we check per engine
- Are you named when a client asks for a medspa in your area?
- What does the AI say about you: cuisine, price range, atmosphere — and is it right?
- Which sources does the engine cite, and are you listed there?
- Which competitor gets named instead of you?
AI assistants lean heavily on fresh reviews, a complete profile and directory listings. That's exactly what this platform keeps in order — so you work on Google and on AI in one move.
Integrations
Works seamlessly with your clinic software
Link RecensioAI to your calendar or POS for full automation.
Square
POS
Not seeing your system? We connect to more than 6,000 systems through Zapier — POS, reservations, mailing list or accounting. And if it truly doesn't fit, we set it up with you during onboarding.
Works with your medspa stack
Read per system exactly what gets connected and how you set it up.
One client. Less than a year. The numbers.
We don't publish invented testimonials. This is one client we've tracked from day one — with numbers from their own Google profile.
Ristorante & Pizzeria La Sardegna
Italian restaurant·3.8 → 4.3
revenue
more reviews
Google reviews (4.3★)
Revenue and review growth reported by the owner. Google metrics measured from the connected profile.
Read the full case studyPricing
One flat price a month. No commission on your guests.
Start with 14 days free, no credit card. Then pick the plan that fits the size of your venue.
For one restaurant that wants to grow
Everything automatic: the ask at the bill, AI replies in your tone, sentiment and social posts.
About $2.57 a day
1 location
- Unlimited review collection via QR, POS and reservations
- AI replies to every review, in the guest's language
- Sentiment per theme and per staff member
- Automatic social posts and AI visibility check
- Done-for-you Google Business Profile management
No credit card needed · cancel monthly
For several venues under one roof
One dashboard for all your venues, with a comparison per site and per team.
About $1.97 a day per location
3 locations included
- Everything in Pro, for 3 locations
- Compare rating, review pace and sentiment per venue
- Roles and access per manager or venue
- Add extra locations easily
- Priority support and onboarding
No credit card needed · cancel monthly
Our promise: never more than a table for two a month
We keep the price deliberately low, because we know how hospitality margins work. What you pay here in a month is covered by a single table for two — and that table walks in because you rank higher, have fresh reviews and answer every guest. If it costs more than that, it stops being software and becomes overhead. So we keep it at two covers.
Prices exclude VAT · 100% deductible as a business expense
Comparison
Why medspas choose RecensioAI
Specially built for local service providers, not for big webshops.
Built for medspas (bill, table QR, service moments)
AI replies to reviews in your own tone of voice
Private feedback route alongside the public review
Best reviews auto-published as social posts
Sentiment by theme and by staff member
AI visibility: are you named in ChatGPT, Gemini, Perplexity?
Menu and listing sync across dozens of directories
Overtake radar: which neighbour is about to pass you
Dutch, English and a multilingual client review page
Start on your own, without a sales call
| What a medspa needs | RecensioAI | Ovation | Birdeye | Marqii |
|---|---|---|---|---|
| Built for medspas (bill, table QR, service moments) | ~ | |||
| AI replies to reviews in your own tone of voice | ~ | |||
| Private feedback route alongside the public review | ~ | |||
| Best reviews auto-published as social posts | ~ | ~ | ||
| Sentiment by theme and by staff member | ~ | ~ | ||
| AI visibility: are you named in ChatGPT, Gemini, Perplexity? | ~ | |||
| Menu and listing sync across dozens of directories | ~ | |||
| Overtake radar: which neighbour is about to pass you | ||||
| Dutch, English and a multilingual client review page | ~ | ~ | ||
| Start on your own, without a sales call | ~ |
Comparison based on publicly available information on the Ovation, Birdeye and Marqii websites (August 2026). ~ means partial, or only in a higher tier. Features change; check with the vendor if a row matters to your decision.
Getting started
Less than 15 minutes to set up. That's it.
Everything runs automatically; all you do is look at the result on your dashboard.
- Asking for reviews at the right momentThe app does it
- Replying to every reviewThe app does it
- Posting the best reviews on socialThe app does it
- Watching competitors nearbyThe app does it
- Keeping your Google profile currentThe app does it
- The whole setupunder 15 min — you
FAQ
Questions medspas ask
Scan your medspa free
A free scan of your Google profile: rating, review pace, the medspas around you and your AI visibility. After that you can try everything free for 14 days.
No credit card needed · cancel whenever you want
Keep reading
Research: 46,662 Google profiles
Our own research into what local businesses in the US and Europe actually publish on their profile.
Read moreCompare review management software
See which Google review management software fits your business — features and pricing compared.
Read moreHow to get more Google reviews
10 proven strategies to collect more 5-star reviews on Google Maps.
Read moreFree AI review reply generator
Paste any Google review and get an instant, professional response — choose tone, length and language.
Read moreReview Management Software for Medspas | RecensioAI
Review management software for medspas: get more Google reviews after treatments, reply with AI in your style, and boost local SEO. 14 days free.
The best review tool for medspas
As a medspa owner, you know trust is everything. New clients search online for others' experiences before booking. RecensioAI helps you build and maintain that trust.
More visibility in Google Maps
By constantly collecting new positive reviews, your clinic rises in Google's local search results. This means more calls and more bookings without paying for ads.
Automation that saves time
Stop manually asking for reviews. Our software links with your POS and sends requests at the perfect moment. AI replies ensure you never spend hours typing again.
Frequently asked questions
- How does RecensioAI help my medspa rise in Google?
- Google looks at review velocity and reply content. We increase your review volume and our AI uses relevant keywords in replies, giving your SEO an instant boost.
- Is it safe for client data?
- Absolutely. We are fully GDPR-compliant and only store necessary data to send the review request. Medical records remain completely separate.
- Can I filter negative feedback?
- We offer clients a private feedback option. If they're unhappy, they can report it to you directly instead of on Google, allowing you to resolve it.
- Does it work with my booking software?
- Yes, we integrate with popular systems like Fresha, Square, and Calendly. New clients are automatically added for a review request.
- How much time does management take?
- Almost none. Most medspas use AI auto-reply and check their dashboard once a week. The system runs in the background.
- Can I share reviews on Instagram?
- Yes, you can turn a review into a branded social media post with one click and schedule it directly for Instagram and Facebook.