Review management software for plumbers
Automatically collect 5-star reviews the moment the job is done. Reply in seconds with AI and become the top-rated plumber in your area.
No credit card · 14 days free · set up in 15 min
Local reach
See who's getting the jobs — and how to pass them
When people look for a plumber, 90% check the Google rating. See exactly where you stand against your local competitors.
Add your city if we can't find you immediately.
We'll also send the results to your inbox.
Free · see instantly who's above you — results also sent to your inbox.
Try the app on a real restaurant dashboard
This is Osteria Nostra: a fully loaded demo workspace. Reply to reviews, watch competitors, set goals — exactly like your own account.
Overtake radar
Become the #1 in your service area
We calculate exactly how many reviews you need to overtake your biggest competitor and warn you if someone else is closing in.
Overtake radar
Example neighbourhood · 6-month projection
- 1
plumbing business down the street
4.7★ · 412 reviews · +26/mo
Overtakes you in 1 mo - 2
New spot nearby
4.8★ · 188 reviews · +44/mo
Overtakes you in 1 mo - 3
plumbing business on the corner
4.6★ · 338 reviews · +31/mo
Overtakes you in 1 mo - 4
Your plumbing business
4.5★ · 296 reviews · +4/mo
You — 4 reviews/month
How it works: every week we read the rating and the review pace of the plumbers around you, then project it forward. The moment someone is on course to pass you, you get an alert with how many reviews per week you need to stay ahead.
The engine
Reviews while you drive to the next job
Asking, collecting, and publishing runs entirely in the background. You focus on the craftsmanship, we focus on the reputation.
The engine turns
24/7, even during the rush
Every step feeds the next one. All you do is look at what comes out.
The moments
Ask for the review when the customer is happiest
Timing is everything. Our software sends the request exactly when the tap is fixed or the leak is plugged.
Job completed
As soon as the invoice is sent, a friendly request goes out to the customer automatically.
Personal contact
The customer is relieved the problem is solved. This is the perfect moment for a review.
Instant follow-up
A short text on the phone is read 98% of the time and answered instantly.
Live
A review lands. Watch the reply type itself out.
No queue, no catching up later. Within seconds there's a reply that reads like you wrote it.
SophieNew review · just landedGreat help! The plumber was here within 30 minutes for a leak and solved it very professionally. Highly recommended.
The keywords aren't there by accident
We strategically place keywords in every reply — your dishes, your cuisine, your city. Google reads those replies too, so the more relevant words live on your profile, the more often you surface when someone searches for them. Always written naturally, never stuffed.
AI Replies
No more typing after a long work day
AI writes professional replies to every review, taking job details and your personal tone into account.
Great help! The plumber was here within 30 minutes for a leak and solved it very professionally. Highly recommended.
Reply in your tone of voice
Posted automatically or sent for approval first
Thanks for the kind words, Mark! Glad we could fix the leak so quickly. We're always here to help.
A happy customer is your best marketer
A 5-star review is a gift — but only if you reply. A short, specific thank-you invites the customer back. And someone who returns leaves more reviews and tells their friends.
Replies in the guest's language:
NLENDEFRITES+6Sentiment analysis
What do customers really say about your techs?
Discover patterns in your reviews. Are there frequent complaints about travel time or praise for cleanliness? You'll know instantly.
Sentiment · last 90 days
+9 vs last quarter
Example view based on a restaurant profile. Your own dashboard shows your real reviews.
What guests talk about
"The handmade pasta is genuinely what sets them apart from other Italians here."
Staff mentioned by name
Guests name your people. We count those mentions so you know who makes the evening — and where someone needs support.
Sofia
plumber
34 mentions · 33 positive · 1 negative
"Sofia still remembered us from last month — that feels special."
Share this with your team
Marco
technician
21 mentions · 20 positive · 1 negative
"Chef Marco came by the table to ask how it was. Class."
Share this with your team
Luca
engineer
12 mentions · 4 positive · 8 negative
"Our server seemed rushed and forgot our drinks twice."
Coaching needed here
We only show names guests write in their own review, always with the review attached. Nothing is invented or interpreted without a source.
What will move the needle most
Ranked by expected impact on your rating
- Big impactOne shift to change
Add one cook on Tuesday and Wednesday evenings
34 of the 43 waiting-time complaints come from Tuesday and Wednesday. This theme costs you an average of 1.4 stars in every review that mentions it.
- Big impactOne conversation
Coach the evening service on table rhythm
8 of the 12 mentions of Luca are negative, all after 8pm. Sofia scores 33 out of 34 positive in the same shift — the pattern sits in the shift, not in the restaurant.
- Quick winMenu tweak
Move the handmade pasta to the top of the menu
92% of all kitchen mentions are positive, and the pasta gets named most often. That's your strongest story — let guests see it first.
That's the difference between reading reviews and using them: you don't get a pile of opinions, you get three things you can change on Monday.
Private feedback
Solve problems before they land on Google
Give unhappy customers a direct line to you. Resolve it internally and prevent that one negative review from dragging down your score.
What the guest sees
Thanks for being honest
Would you tell us what could have been better? This goes straight to the owner and is not published online.
We follow Google's guidelines: anyone can always leave a public review. We simply also offer the guest a private route.
What you see
Great help! The plumber was here within 30 minutes for a leak and solved it very professionally. Highly recommended.
Suggested reply
Thanks for the kind words, Mark! Glad we could fix the leak so quickly. We're always here to help.
- You hear it within minutes, not next week on Google.
- You get the chance to win the guest back — with an invitation or a conversation.
- Patterns become visible: waits on Tuesdays, one dish, one shift.
Your customer sees the question in their own language
An Italian customer, two German customers and an American family on the same evening. The review page reads the language of their phone and shows up right — you choose nothing, and nobody drops off because they don't understand the question.
- Detected automatically — no language picker, no extra step.
- Private feedback and the thank-you email follow that same language.
- The reply to their review is written back in that same language.
Also Portuguese, Polish, Swedish, Danish, Finnish, Norwegian, Malay, Arabic and Chinese.
Osteria Nostra
4.8·612 reviews
How was your experience at Osteria Nostra?
Share your experience publicly
Post a public review on Google — it takes less than a minute.
We'll only use this to keep you in the loop.
Or leave a review on
Send feedback privately
Prefer to share directly with the business? Your message goes straight to the owner.
Send private feedbackFrom review to new job
Turn every review into a new lead
Collect email addresses from your reviewers and send them reminders for annual maintenance or new services.
Osteria Nostra
to marieke@example.com
Truffle night — 14 November, 18 seats
Our regulars get first pick
Hi Marieke,
You left us 5 stars in September — so you hear this first. On 14 November we're doing a truffle night: four courses, small tables, and our chef talking you through every plate.
18 seats. Regulars get to book 48 hours early.
Guests who left 4–5 stars in the last 6 months
The segment is built automatically from your reviews and guest contacts.
A customer who writes a review just handed you their email address and their opinion. That's the warmest list you own — warmer than any ad audience. We keep those contacts tidy; you email them when you actually have something to say.
Social Proof
Show off your best work on social media
Automatically turn your best 5-star reviews into professional posts for Facebook and Instagram. Show your neighborhood you're the best.
Your best review this week is your best ad
Five-star reviews are turned into a post for Google, Instagram and Facebook automatically — in your colours, with your logo and your typeface. No designer, no Canva, no evening lost.
- You choose: post automatically or approve first.
- Only reviews from the star rating you set.
- Google Post, Instagram and Facebook in one go.
Swipe for Instagram and Facebook →
Updates as you type. Reviewer name, review and reply come from the actual review when posted.
AI Visibility
Get found by AI searches
RecensioAI optimizes your profile so you appear at the top when people ask AI: 'Who is the best plumber nearby?'
Get found inside AI answers
4 engines · checked weekly
What customers type in
- "Where can I get good Italian food near me tonight?"
- "Nice plumbing business for a dinner with 8 people?"
- "Best terrace with a kid-friendly kitchen around here?"
What we check per engine
- Are you named when a customer asks for a plumbing business in your area?
- What does the AI say about you: cuisine, price range, atmosphere — and is it right?
- Which sources does the engine cite, and are you listed there?
- Which competitor gets named instead of you?
AI assistants lean heavily on fresh reviews, a complete profile and directory listings. That's exactly what this platform keeps in order — so you work on Google and on AI in one move.
Integrations
Works with your current software
Connect RecensioAI to your invoicing or scheduling software. No extra steps needed, everything happens automatically.
Zapier
Everything else
Not seeing your system? We connect to more than 6,000 systems through Zapier — POS, reservations, mailing list or accounting. And if it truly doesn't fit, we set it up with you during onboarding.
Works with your plumbing business stack
Read per system exactly what gets connected and how you set it up.
One client. Less than a year. The numbers.
We don't publish invented testimonials. This is one client we've tracked from day one — with numbers from their own Google profile.
Ristorante & Pizzeria La Sardegna
Italian restaurant·3.8 → 4.3
revenue
more reviews
Google reviews (4.3★)
Revenue and review growth reported by the owner. Google metrics measured from the connected profile.
Read the full case studyPricing
One flat price a month. No commission on your guests.
Start with 14 days free, no credit card. Then pick the plan that fits the size of your venue.
For one restaurant that wants to grow
Everything automatic: the ask at the bill, AI replies in your tone, sentiment and social posts.
About $2.57 a day
1 location
- Unlimited review collection via QR, POS and reservations
- AI replies to every review, in the guest's language
- Sentiment per theme and per staff member
- Automatic social posts and AI visibility check
- Done-for-you Google Business Profile management
No credit card needed · cancel monthly
For several venues under one roof
One dashboard for all your venues, with a comparison per site and per team.
About $1.97 a day per location
3 locations included
- Everything in Pro, for 3 locations
- Compare rating, review pace and sentiment per venue
- Roles and access per manager or venue
- Add extra locations easily
- Priority support and onboarding
No credit card needed · cancel monthly
Our promise: never more than a table for two a month
We keep the price deliberately low, because we know how hospitality margins work. What you pay here in a month is covered by a single table for two — and that table walks in because you rank higher, have fresh reviews and answer every guest. If it costs more than that, it stops being software and becomes overhead. So we keep it at two covers.
Prices exclude VAT · 100% deductible as a business expense
The comparison
Why RecensioAI for plumbers?
We understand you're in the van, not at a desk. That's why everything is focused on speed and automation.
Built for plumbers (bill, table QR, service moments)
AI replies to reviews in your own tone of voice
Private feedback route alongside the public review
Best reviews auto-published as social posts
Sentiment by theme and by staff member
AI visibility: are you named in ChatGPT, Gemini, Perplexity?
Menu and listing sync across dozens of directories
Overtake radar: which neighbour is about to pass you
Dutch, English and a multilingual customer review page
Start on your own, without a sales call
| What a plumbing business needs | RecensioAI | Ovation | Birdeye | Marqii |
|---|---|---|---|---|
| Built for plumbers (bill, table QR, service moments) | ~ | |||
| AI replies to reviews in your own tone of voice | ~ | |||
| Private feedback route alongside the public review | ~ | |||
| Best reviews auto-published as social posts | ~ | ~ | ||
| Sentiment by theme and by staff member | ~ | ~ | ||
| AI visibility: are you named in ChatGPT, Gemini, Perplexity? | ~ | |||
| Menu and listing sync across dozens of directories | ~ | |||
| Overtake radar: which neighbour is about to pass you | ||||
| Dutch, English and a multilingual customer review page | ~ | ~ | ||
| Start on your own, without a sales call | ~ |
Comparison based on publicly available information on the Ovation, Birdeye and Marqii websites (August 2026). ~ means partial, or only in a higher tier. Features change; check with the vendor if a row matters to your decision.
Getting started
Less than 15 minutes to set up. That's it.
Everything runs automatically; all you do is look at the result on your dashboard.
- Asking for reviews at the right momentThe app does it
- Replying to every reviewThe app does it
- Posting the best reviews on socialThe app does it
- Watching competitors nearbyThe app does it
- Keeping your Google profile currentThe app does it
- The whole setupunder 15 min — you
FAQ
Questions plumbers ask
Scan your business free
A free scan of your Google profile: rating, review pace, the plumbers around you and your AI visibility. After that you can try everything free for 14 days.
No credit card needed · cancel whenever you want
Keep reading
Research: 46,662 Google profiles
Our own research into what local businesses in the US and Europe actually publish on their profile.
Read moreCompare review management software
See which Google review management software fits your business — features and pricing compared.
Read moreHow to get more Google reviews
10 proven strategies to collect more 5-star reviews on Google Maps.
Read moreFree AI review reply generator
Paste any Google review and get an instant, professional response — choose tone, length and language.
Read moreReview Management Software for Plumbers | RecensioAI
The #1 review management software for plumbers and HVAC technicians. Get more 5-star reviews after every job, reply faster with AI, and outshine the competition.
The best review management software for plumbers and installers
As a plumber, your reputation is your most important asset. People don't just let anyone into their home, especially during an emergency. They search online for proof of craftsmanship and reliability. With RecensioAI's review management software, you ensure that proof is always there. We automate the collection of Google reviews, so you can focus on fixing leaks and installing boilers.
More Google reviews, less hassle
Our software integrates seamlessly with popular field service tools like Jobber and Housecall Pro. This means every completed project becomes an opportunity to improve your online rating. No more manual emails or the awkward moment of asking for a review at the door. Everything happens at the right time, via the right channel (email or SMS), for maximum results.
Professional AI replies to every review
An active presence on Google also means you need to respond to reviews. But after a long day of jobs, you often don't feel like it. Our AI assistant drafts personalized, professional replies in your own tone. Whether it's a glowing review or a critical point, you always respond professionally and quickly, which further improves your visibility in Google Maps.
Frequently asked questions
- What is review management software for plumbers?
- It's a system that automatically asks your customers for reviews after a job is completed. It helps you collect more 5-star reviews on Google, which boosts your search ranking and generates more new leads.
- Do I have to send a message myself every time?
- No, that's the best part. We connect with your scheduling software (like Jobber). As soon as a job is marked 'complete' or the invoice is paid, the request goes out automatically.
- What if a customer is unhappy?
- Our software features a 'negative review filter'. If a customer indicates they aren't satisfied, they are first given the option to send private feedback directly to you. This allows you to resolve the issue before it hits Google.
- How much time will it take me per week?
- Almost no time at all. After the initial setup, everything runs in the background. You'll only get a notification when there's a new review, which you can reply to with one click using our AI assistant.
- Does this really help get more jobs?
- Absolutely. Plumbers with more and better reviews appear at the top of Google's 'Local Pack'. These are the first three results people see on their phones. More visibility = more calls.
- Does it work if I don't use scheduling software?
- Yes, you can also add numbers manually, or through a simple connection with Google Calendar or your email. We'll help you find the easiest way during onboarding.