The smart way to get more 5-star reviews. RecensioAI helps you automatically collect feedback, give every customer the choice between a public review or private feedback, and turn satisfied customers into 5-star Google reviews — fully Google-compliant.

Is RecensioAI only for Google Reviews?

No. RecensioAI supports more than 20 review platforms, including Google Reviews, Trustpilot, Facebook, Tripadvisor, Booking.com, Yelp, Airbnb, Expedia, Agoda, Zillow, BBB, Consumer Affairs, Glassdoor, Indeed, Angi, Capterra, OpenTable, RateMDs, AppStore, Cars.com, and Google Play. This way you improve your entire online reputation, not just your Google score. Is your platform not listed? Feel free to contact us. We'd love to explore a custom integration for you.

How does RecensioAI help get more Google Reviews?

RecensioAI automatically sends review requests via email, SMS, QR code, or WhatsApp to your customers. Satisfied customers are directed straight to Google or the chosen platform to leave a review. Unsatisfied customers first get the chance to give internal feedback, so you can resolve the issue before it appears online. This increases your average score and visibility in Google Maps.

How do automatic review requests work exactly?

After a visit or purchase, the customer automatically receives a friendly invitation to give feedback. The system works fully automatically via SMS, email, QR codes, or WhatsApp. You can personalize everything in your own tone of voice.

Can I customize AI responses to reviews?

Yes. You can review, edit, and approve all AI-generated responses before they are published. The AI learns your writing style and creates professional, quick responses to both positive and negative reviews.

How does RecensioAI help with negative reviews?

RecensioAI gives every customer two clearly visible options: leave a public review on Google or send private feedback directly to the owner. Customers always choose for themselves — Google stays visible. Most concerns get resolved 1-on-1, and the AI helps you reply professionally to every public review.

Am I locked into a contract?

No, there are no lock-ins with RecensioAI. • Monthly plan: cancel anytime. After cancellation, you keep full access until the end of the current billing month. • Yearly plan: runs until the end of the annual period and can be cancelled up to 1 day before the renewal date. No hidden fees, no fine print — just a clear and straightforward subscription. If you ever run into any issues, feel free to reach out. We're always happy to work with you flexibly.

How quickly can I get started?

Within 15 minutes. After activation, you connect your Google profile and choose how you want to send review requests. Most businesses see more reviews and a higher score within 30 days.

Is RecensioAI suitable for my type of business?

RecensioAI is built for local businesses such as restaurants, hair salons, dentists, fitness centers, real estate offices, web shops, and other service providers. Any business that depends on online reviews and local visibility benefits from the system.

Do you help with the installation of RecensioAI?

Yes. You can start independently via our clear knowledge base and step-by-step guides. Prefer personal guidance? Then you can schedule a free onboarding call. During this session, we help you connect your Google Business Profile, set up automatic review requests, activate AI responses, and optimize your settings for maximum visibility. This personal setup assistance is completely free with your account.

Can you block negative reviews?

No. That would violate Google's and other review platforms' guidelines. What RecensioAI does: every customer who uses your QR code, review link, or review request lands on a single review page (/r/) showing two clearly visible options — leave a public Google review or send private feedback to the owner. The customer always chooses. In practice, most people with a complaint pick the private channel, so you can resolve it 1-on-1. Google stays an equal option at all times — no filtering, no gating, fully Google-compliant.

Why does RecensioAI cost what it costs?

Great question. RecensioAI is not a cost, but an investment in your online reputation and visibility. Research shows that: • 93% of consumers read online reviews before making a purchase • 88% trust reviews as much as personal recommendations • A difference of 1 star in Google rating can mean 5-9% more revenue • 1 negative review can deter an average of 22% of potential customers

What if I have multiple locations?

No problem. With RecensioAI you manage all your locations from one central dashboard. Each location gets its own review requests, reports, and AI responses. For businesses with 3 or more locations, we offer our Multi plan. Need additional locations? Contact us for a custom quote.

Can I have my existing customers leave a review?

Yes, absolutely. You can easily upload your existing customer list in your dashboard and automatically send them a review request via email, SMS, or WhatsApp. We always recommend new clients do this right away. It gives your profile a quick boost with fresh reviews from customers who already know and trust you. Make sure your AI review agent is active too. It automatically helps you respond professionally to all reviews while incorporating relevant keywords — which is important for your SEO and visibility on Google. You can also activate your Social AI agent. It automatically shares your best reviews on Facebook and Instagram, giving your positive feedback extra visibility. In short: RecensioAI works as a review machine that automatically collects reviews, generates responses, and promotes your best reviews. That way you get the most out of every customer.

Do you do review gating?

No — and that is exactly RecensioAI's edge. Review gating (hiding or filtering negative reviews before they reach Google) violates Google's guidelines and can get your profile suspended or permanently banned. What we do is smarter: • Every customer lands on a single review page inside your app with two equal buttons — Google or private feedback. • The customer chooses 100% on their own. No filter, no rating prompt up front, no hidden flow. • In practice, happy customers pick Google and unhappy ones usually pick the private channel — where you resolve it 1-on-1 before it escalates. • If a public negative review still comes in, our AI drafts a calm, professional reply within seconds for your approval. The result: more 5-star reviews, fewer public complaints, and a Google profile that stays 100% compliant. No risk, just growth.