E-commerce
Order completed → review request
RecensioAI integrates with WooCommerce
RecensioAI integrates with WooCommerce. In WordPress you add one webhook under WooCommerce → Settings → Advanced → Webhooks. Every completed order sends the buyer's details to us, so they are asked for a review after delivery.
How RecensioAI connects to WooCommerce
Connection type: webhook (copy and paste). You set it up once and it keeps running without you touching it.
WooCommerce documentationWhat gets automated
- Completed order becomes a contact
- Review request by email or SMS, at the moment you choose
- Duplicate customers are merged, so nobody is asked twice
- AI drafts the reply to the review in the customer's own language
Setting up WooCommerce
These are exactly the steps you see in the app under Settings → Integrations.
- 1
Copy the link below.
- 2
Log in to WordPress and go to WooCommerce → Settings → Advanced → Webhooks → Add webhook.
- 3
Name: RecensioAI. Status: Active. Topic: "Order updated". Delivery URL: paste our link. Save.
- 4
Mark one test order as completed, then press Test here to confirm it arrived.
From WooCommerce to a new review
Step 1
Customer visits
A guest dines with you, a customer pays, or a job gets completed.
Step 2
Your system reports it
Your POS, reservation system or CRM sends that customer to RecensioAI.
Step 3
Review request goes out
By email or SMS, at the moment you set — never too early.
Step 4
Review or private feedback
The customer chooses: a public review, or feedback straight to you.
Step 5
Reply and follow-up
AI drafts the reply in the customer's own language, and you keep the contact for later.
Questions about the WooCommerce integration
- Do I need to install a plugin?
- No. Webhooks are standard in WooCommerce. You paste our link into the Delivery URL field and save.
- Does this work with a multilingual shop?
- Yes. The review request and the AI reply are written in the customer's own language, across more than thirty languages.
- Is this integration included in my plan?
- Yes. Every integration is included in every plan, from $47 per month. There is no extra charge per integration.
- Where is the customer data stored?
- In the EU. We only receive name, email address and mobile number — enough to send one review request. Customers can opt out in one click.