Review Management for Hotels
Every direct booking saves 15–25% in OTA commissions. A consistent, multilingual review presence across Booking, Tripadvisor, Expedia and Google is the cheapest direct-booking channel you have.
How many reviews to pass the hotel above you?
We compare ranking strength with the same formula we use in the app: rating × log10(reviews + 1). Enter your numbers and the rival you want to overtake.
You
Competitor
704 more reviews at your current rating
Your strength score is 10.48 versus their 13.09. At 12 per week that's roughly 59 weeks. Raising your rating shortens the list fast — a higher average needs fewer reviews to pass the same score.
- “hotels near me”
- “pet friendly hotel [city]”
- “boutique hotel [city] centre”
- “hotel near [landmark]”
- “hotel with parking [city]”
Best moment to ask: the morning of check-out, by email — while the stay is still fresh and the bill has been settled.
Great stay, noisy room
“Thank you for the kind words about our team. Sorry about the street noise — we keep quieter rooms at the back and will note that on your profile for next time.”
Complaint about breakfast
“Thank you for the honest feedback on breakfast. We've shared it with our kitchen and are adding more hot options. We'd love the chance to show you the change.”
Why this matters
Local customers decide on Google. The score, the review velocity, and how you reply are what move the needle.
All sources, one inbox
Booking, Expedia, Tripadvisor, Airbnb, Google — managed from a single screen.
Multilingual replies
Reply to guests in their language automatically, in your brand voice.
Post-stay request engine
Automated emails and SMS at the right moment lift review velocity 3×.
OTA-compliant branded page
Guests pick Google, Tripadvisor or private feedback themselves on your own branded my.recensioai.com/r/ page.
Group reporting
Roll up reviews and sentiment across the entire portfolio.
What we automate for hotels
- Auto-import from Booking, Tripadvisor, Expedia, Airbnb, Google
- Multilingual AI replies within 24 hours
- Automated post-stay review requests
- Sentiment by room, service, F&B, location
- Branded review page with Google + private feedback options
- Per-property and group-level analytics
- GM and owner reports
- Direct booking link enforcement on every reply
Ready to win local search?
Start 14 days free — onboarded clients see their first 5-star reviews within days, and a measurable Maps ranking lift inside three months.
Start 14 days free