Getting Reviews (Requests)

Table of Contents

Reviews are one of the most important factors for your online visibility and credibility. Businesses with more recent, positive reviews appear higher in search results and inspire more trust in potential customers. Yet most satisfied customers don't leave a review on their own.

Send a personalized email to customers shortly after their purchase or visit. RecensioAI offers ready-made email templates that you can customize to match your brand. Timing is crucial: ask for a review within 24 to 48 hours of the experience.

SMS and WhatsApp have higher open rates than email. Send a short, friendly message with your Review Link. RecensioAI supports automated messages through both channels. Keep the message personal and brief.

Generate a QR code for your Review Link and place it on your receipt, menu, business card, or in your store. Customers can scan the code with their phone and leave a review directly. This is particularly effective for physical locations.

Ask for a review personally when you notice a customer is satisfied. Make it as easy as possible: fewer steps means more reviews. Always respond to reviews you receive — this encourages others to leave a review too. Avoid incentives that violate Google's guidelines.