Notifications & History

Table of Contents

Configure exactly which notifications you want to receive and through which channel: email, push notification, or SMS. You can set notifications for new reviews, sent review requests, scores that fall below a certain threshold, and weekly summaries.

In urgent situations, such as a sudden drop in your average score or a wave of negative reviews, RecensioAI sends a priority notification. This way you can intervene immediately and limit any damage.

View a complete overview of all review requests you have sent. Filter by date, channel, status (sent, opened, completed), and customer. This helps you understand which requests are most effective.

The review timeline shows a chronological overview of all activities around your reviews: new reviews, responses, requests, notifications, and status changes. This gives you a complete picture of your reputation management.

Export your notification and request history as a CSV file for administration or analysis. You can filter the export by specific periods and types of activities.