Auto Campaigns

Table of Contents

Auto Campaigns are automated workflows that send review requests to new customers. When a new contact is added to your system — manually, via an integration, or via an import — the campaign starts automatically. This ensures a steady stream of new reviews without manual work.

Create a new campaign under Automations > Auto Campaigns. Choose the channel (email, SMS, or WhatsApp), set the timing (for example, 2 hours after addition), and select the template. You can run multiple campaigns simultaneously for different customer segments.

Import contacts manually via a CSV file or connect your CRM, POS system, or booking system. For each new customer in the connected system, the campaign starts automatically. RecensioAI supports connections with popular systems via Zapier and native integrations.

Set up automatic follow-ups for customers who haven't opened or completed the initial request. You can set up to three reminders, each with a customized message and timing. This significantly increases your response rate.

View detailed statistics per campaign: number of requests sent, open rate, click rate, and conversion to actual reviews. Compare campaigns to discover which channel and timing works best for your target audience.