Analytics & Sentiment Analysis

Table of Contents

The analytics dashboard gives you a clear overview of your review performance. View the number of reviews over time, your average score, distribution per platform, and customer satisfaction trends. All data is updated in real time.

RecensioAI uses advanced natural language processing to analyze the sentiment of each review. The AI detects not only whether a review is positive or negative, but also identifies specific topics and emotions. This gives you deeper insights than a simple star score.

The platform automatically recognizes recurring themes in your reviews. Are complaints about wait times frequent? Or is your staff often praised? These insights help you make targeted improvements in your operations.

Export your analytics data as a PDF report or CSV file. Share reports with your team or use them for internal evaluations. You can set up automatic monthly reports that are sent to your inbox.

Compare your review performance with competitors in your area. See how you score on average rating, number of reviews, and response time. Use these insights to strengthen your competitive position.